The Mediating Role of Organizational Silence between Organizational Culture and Trust and Organizational Commitment: An Applied Study on Egyptian Industrial Companies

Document Type : Original Article

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College of Business Administration, Majmaah University

Abstract

Abstract: The study aims to investigate the effect of organizational culture and organizational trust on organizational commitment through the mediating role of organizational silence and the moderating effect of organizational ru-mors. It adopts a positivist philosophy and a deductive approach, employing a quantitative method by collecting data from 527 employees of Egyptian indus-trial companies through a questionnaire design. The results revealed that the dimensions of organizational culture (success culture, professional collabora-tion culture, and active responsibility culture) have a positive and statistically significant impact on organizational commitment. Furthermore, all dimen-sions of organizational trust (lateral trust, vertical trust, and institutional trust) positively and statistically significantly affect organizational commit-ment. Additionally, the study showed that organizational culture and trust have a significant and varied impact on organizational silence. It revealed that organizational silence plays a crucial mediating role in the relationship be-tween organizational culture, organizational trust, and organizational com-mitment. According to the results, organizational rumors acted as a moderat-ing factor that reduces the strength of the relationship between organizational culture and organizational trust.

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